Next Generation of B2C Retail Payment Systems

Next Generation of B2C Retail Payment Systems

 

Before advent of Web and Mobile based applications, people use the following for making payments for retail expenses.

  • Cash
  • Cheques
  • Money Orders
  • Credit and Debit Cards
  • ACH Transactions

 

After 1st generation of online commerce, payments, and banking websites, mobile solutions are leap frogging  the web apps particularly in developing countries to help people at bottom of the wealth pyramid who may not have computers but have smartphones.

 

Ist Gen:  e-commerce, e-payments, e-banking

  • Online commerce sites such as Amazon, eBay
  • Online payments such as Paypal
  • Online Banking at various Banks websites such as Wells Fargo
  • Magnetic Card readers and EMV Chip card readers

 

There are these networks around the globe for small value retail payments.  UnionPay in China and RuPay in India are now directly competing with other well established providers such as MasterCard and Visa.  The main motive is financial inclusion of unbanked people.

Debit Cards /Credit Cards (Small Value Retail Payment Systems) Networks

  • Mastercard
  • Visa
  • American Express
  • Discover
  • RuPay (India)
  • Union Pay (China)

 

2nd Gen: m-commerce, m-payments, m-banking, m-pos, m-transfer

USA and Other Countries (Excluding China and India)

m-payment Apps

  • Google Wallet
  • Apple Passbook
  • Android Pay
  • Samsung Pay
  • Apple Pay
  • Chase Pay
  • Citi Pay
  • Microsoft Wallet
  • Lemon Wallet
  • Square Wallet
  • Isis
  • Chirpify
  • Geode
  • Paypal Venmo

 

There are several solutions worth mentioning which do not yet fit in any broad categories.

Other solutions

  • Adyen (Amsterdam)
  • Tipalti
  • Razorpay (India/USA)
  • Boku
  • Poynt (USA)
  • Klarna (Stockholm)
  • Gocardless (London)

 

Chat/SMS based payment solutions are very popular in China and now being integrated in applications such as Facebook.

Chat based Payments

  • Tencent Wechat (China)
  • Facebook
  • Snapchat
  • Vodaphone M-PESA (SMS based)

 

There are newer Proximity based payments solutions using two technologies – BLE and NFC.  There are now several solutions based on each of these technologies.

Proximity Payments (No Contact)

A.  Payment solutions powered by iBeacon technology (Bluetooth Low Energy)

  • Powatag
  • Paij
  • PassMarket
  • TruBeacon
  • Labwerk

B.  NFC powered Payment Solutions

  • Apple Pay
  • Android Pay
  • Google Wallet
  • Moneto
  • Mastercard Paypass
  • Visa Pay Wave
  • ISIS
  • Quick Tap (UK)
  • Girogo (Germany)
  • Sure Tap (Canada)
  • Touch2Pay (New zealand)
  • CardMobile (Austria)
  • PayBox (Austria)
  • T-Money (South Korea)
  • Suica (Japan)
  • PASMO (Japan)
  • MTS (Russia)
  • Cep-T Cuzdan (Turkey)

 

m-POS apps using scanning hardware for reading of credit/debit cards of customers at businesses is a popular service provided.  Square leads the pack.

Mobile Card Readers (m-POS)

  • Square
  • Cartwheel Register
  • EMS+
  • Spark Pay
  • Flagship ROAMpay
  • Elavon
  • Creditcardprocessing.com
  • Moolah
  • Flint
  • Paypal Here
  • Chase Paymenttech
  • Yowza Merchant
  • Cayan
  • PayAnywhere
  • CDGCommerce
  • Quickbooks Gopayment

 

There are now several companies which offer money transfer service to accounts across the globe.

Overseas Money Transfer

  • Transferwise
  • Western Union
  • World Remit
  • Paypal Xoom
  • MoneyGram
  • Square Cash
  • Azimo Money Transfer

 

 

India

Mobile Payment applications have mushroomed in India.  India is on leading edge in providing real time mobile payment system available 24/7.  Some of the services providers have been given licensed to start Payment Banks dedicated to payment operations as opposed to Deposit Banks.

Mobile Payments

  • Paytm
  • PhonePe
  • Snapdeal Freecharge
  • MobiKwik
  • AirTel Money
  • BHIM
  • Oxigen
  • ICICI Easypay
  • Flipkart Money
  • DBS Rupizo
  • Micromax Udio
  • Payzapp
  • Citrus
  • ICICI Pockets
  • Bookmyshow
  • Ola Money
  • DBS Wallet
  • Jio money
  • Amazon Emvantage
  • PayUMoney
  • Vodaphone M Pesa
  • ItzCash
  • Trupay

 

There are many applications introduced by Banks who provide access to users accounts on a smartphone.  Some of them are listed below.

Mobile Banking

  • ICICI Bank imobile
  • State Bank of India Anywhere
  • HDFC Bank
  • Bank of Baroda mPassbook
  • PNB mBanking
  • Indian Bank Indpay
  • Kotak Mahindra Bank
  • Yes Bank
  • Axis Bank

 

In 2016, ICICI Bank introduced first NFC based mobile app in India.

NFC based m-payment solutions

  • ICICI Bank Pockets

 

 

There are several retailers who have introduced Mobile apps for payments.  Some of them are listed below.

 

Specialized Retail Payment Apps

  • Zomato (India)
  • Starbucks (USA)
  • Walmart Pay (USA)
  • Dunkin Donuts (USA)
  • Taco Bell (USA)
  • CVS Pay (USA)
  • Kohl Pay (USA)
  • Amazon Payment (USA)

 

Here is a list of Online Payment Solutions.

On-line Payment Solutions

  • 2CheckOut
  • Stripe
  • ACH Payments
  • WePay
  • Authorize.Net
  • Dwolla
  • Paypal

 

 

China

China has large population of smartphone users who do use m-payment apps such as Alipay regularly.  Many others are trying to get a foothold in this market with partnerships with Chinese UnionPay.

m-payment

  •  China UnionPay (CUP) Cloud Quick Pass
  • Alibaba Alipay
  • Tencent Wechat
  • Tencent TenPay
  • China Mobile
  • China Unicom
  • 99Bill
  • YeePay
  • Paypal
  • Lakala
  • LianlianPay
  • Ping An Pay
  • PayEase

 

NFC based m-payment

  • Apple Pay (CUP)
  • Samsung Pay (CUP)
  • Huawei
  • Xiaomi (CUP)
  • LG

 

 

Key Sources of Research:

 

Top 10 Trends in Payments in 2016

Capgemini

 

https://www.capgemini.com/resource-file-access/resource/pdf/payments_trends_2016.pdf

 

 

Cashless Payment System in India- A Roadmap

Ashish Das, and Rakhi Agarwal

2010

 

http://www.math.iitb.ac.in/~ashish/workshop/PaymentCardAugust31.pdf

 

 

Fast Retail Payment Systems

Stephanie Bolt, David Emery and Paul Harrigan

2014

 

https://www.rba.gov.au/publications/bulletin/2014/dec/pdf/bu-1214-6.pdf

 

 

Report of the Key Advisory Group on the Payment Systems in India (KAG on PSI)

31st May, 2012

 

http://financialservices.gov.in/Report%20of%20KAG%20on%20PSI.pdf

 

 

NEFT, RTGS, UPI: What should you use to transfer money?

http://www.4-traders.com/DCB-BANK-LTD-9059622/news/NEFT-RTGS-UPI-What-should-you-use-to-transfer-money-23784479/

 

 

Meet the top 20 hottest payment companies

http://www.raconteur.net/technology/meet-the-hottest-payment-companies

 

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Author: Mayank Chaturvedi

You can contact me using this email mchatur at the rate of AOL.COM. My professional profile is on Linkedin.com.

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